Grievance
If you believe that you have been placed at the wrong level or would like to submit additional education for consideration, you must contact the OPDR within two weeks of receiving your certificate. This provides an opportunity to request a level change without filing a formal grievance. If the OPDR places you at a lower level and you believe you should be at a higher level, you may submit additional documentation for consideration.
If you still believe you have been incorrectly placed, you may file a formal grievance within 30 days of receiving the decision. The grievance must be submitted in writing to the Oklahoma Registry Project Director, who will conduct a full audit to determine whether an incorrect level placement occurred.
Participants are entitled to two levels of appeal for PDL or ODC level-placement decisions.
The process for filing a formal grievance for PDL or ODC level placement is as follows:
First Appeal:
- Must be submitted within 30 days of the original level misplacement decision.
- Must be in writing and addressed to The Oklahoma Registry’s Project Director
- Can be submitted via mail, fax or e-mail
- A response reflecting the decision will be provided within 10 days of receiving the appeal.
Second Appeal:
- Must be submitted within 14 days of the decision of the first appeal
- Must be in writing and addressed to CECPD’s Director
- Can be submitted via mail, fax or e-mail
- A final decision will be provided within 10 days of receiving the second appeal.
Suspension
For suspended participants, the process for appealing is similar:
First Suspension Appeal:
- Must be submitted within 14 days of receiving the suspension letter
- Must be in writing and addressed to The Oklahoma Registry’s Project Director
- Can be submitted via mail, fax or e-mail
- A response reflecting the decision will be provided within 10 days of receiving the appeal.
Second Suspension Appeal:
- Must be submitted within 14 days of the decision of the first suspension appeal
- Must be in writing and addressed to CECPD’s Director
- Can be submitted via mail, fax or e-mail
- A final decision will be provided within 10 days of receiving the second appeal, and this decision is final.