Grievance Policy

Grievance is defined as any situation where the child care facility does not agree with the PAS assessment information.

1. Within 30 days of receipt of the assessment from CATSS representative.

Discuss issue(s) with the PAS project supervisor

Brooke Crosby
405-799-6383
888-446-7608
brookecrosby@ou.edu

Write a letter to CECPD explaining the grievance within 30 days of receipt of the assessment from CATSS representative.

CECPD
Attn: Brooke Crosby
1801 N. Moore Ave.
Moore, OK 73160

The assessor who performed the assessment will write a letter discussing the assessment and areas of concern.

2. A Grievance meeting will occur between PAS supervisor, facility and others (if applicable). This meeting could occur in person or via the phone.

3. A new assessment will be scheduled if issues are not resolved.

Documentation of each step will be included in the facility's PAS file.